Unlock Potential

Transform employee engagement and customer service with the expert training from Master Sergeant Jonathan Ledin. Jon has 15 years of experience training and instructing hundreds of soldiers in leadership courses when he was in the U.S. Army.

Learn the 5 skill sets that help your company shine

1. Training

2. Team Building

3. Effective Communications

4. Problem Solving and Decision Making

5. Planning

Master Sergeant Jonathan Ledin

20 Years U.S. Army Chief Instructor                                                      B.A. Physical Education Bethany College, Lindsborg, KS                  Associates Degree in Telecommunications and Micro-computers   Electronics Institute (Disbanded)                              Author of 8 books

Dates of Service:    March 1980 - August 2001

Retired Master Sergent with 20 years of service, 15 years as Chief Instructor of Leadership Courses. Courses instructed included: PLDC, BNCOC, ANCOC, MOUT Training, Combat Orders, Troop Leading Procedures, Risk Management, ROTC Advance Camp,

Classes Instructed include, Effective Communications, Human Behavior and Motivation, Problem Solving and Decision Making, Counseling, Effective Listening, Effective Writing, Ethics, Map Reading, Land Navigation, Property Accountability, Risk Management and many more classes.

Meet Your Instructor

Skill set #1 Training

Enhancing employee engagement through effective training and communication strategies. Small groups of 4-6 employees are used to create a team environment where they work together on projects and tasks.

A group of people are sitting around a conference table in a meeting room. A woman is actively speaking while holding a laptop. In the background, there is a banner for a 'UX Training Series' and whiteboards covered with diagrams and notes. Several objects are on the table, including papers, notebooks, electronic devices, and drinks.
A group of people are sitting around a conference table in a meeting room. A woman is actively speaking while holding a laptop. In the background, there is a banner for a 'UX Training Series' and whiteboards covered with diagrams and notes. Several objects are on the table, including papers, notebooks, electronic devices, and drinks.
Skill set #2 Team Building

Fostering collaboration and trust among employees to improve performance.

A group of people standing in a well-lit room, appearing attentive and engaged, with some smiling and raising their fists. The setting resembles a conference or seminar, with tables, chairs, and a projector visible in the foreground. Banners with text in a foreign language are displayed on the walls.
A group of people standing in a well-lit room, appearing attentive and engaged, with some smiling and raising their fists. The setting resembles a conference or seminar, with tables, chairs, and a projector visible in the foreground. Banners with text in a foreign language are displayed on the walls.
Skill set #3 Effective Communications

Developing skills for clear and impactful communication within teams.

four people watching on white MacBook on top of glass-top table
four people watching on white MacBook on top of glass-top table

Skill set #4 Problem Solving and Decision-Making

man standing in front of people sitting beside table with laptop computers
man standing in front of people sitting beside table with laptop computers

Develop new strategies using problem solving and decision-making skill enhancement training

two women writing on a white board with sticky notes
two women writing on a white board with sticky notes

Skill set #5 Planning

Learn how to plan with teams and execute projects that rock

Employee Training

Enhance engagement through effective skill development with employees giving classes and conducting training sessions.

Several young individuals are seated at tables in a conference or classroom setting. They appear attentive and engaged, some with thoughtful expressions as they listen or contemplate the session in progress. The tables are equipped with glasses and documents, possibly indicating a seminar or educational event.
Several young individuals are seated at tables in a conference or classroom setting. They appear attentive and engaged, some with thoughtful expressions as they listen or contemplate the session in progress. The tables are equipped with glasses and documents, possibly indicating a seminar or educational event.
A person is standing on a stage holding a microphone, speaking in front of a large banner. The setting appears to be a formal training or seminar event. The banner contains text about 'Training Andalasian Character' and shows some logos, emphasizing educational or character-building themes. The decor includes wooden paneling and green and white elements.
A person is standing on a stage holding a microphone, speaking in front of a large banner. The setting appears to be a formal training or seminar event. The banner contains text about 'Training Andalasian Character' and shows some logos, emphasizing educational or character-building themes. The decor includes wooden paneling and green and white elements.
A group of people in an office setting appears to be engaged in a team meeting or presentation. Several individuals are seated around a large screen, and one person seems to be explaining something on the screen. The atmosphere is collaborative with participants using laptops and notepads.
A group of people in an office setting appears to be engaged in a team meeting or presentation. Several individuals are seated around a large screen, and one person seems to be explaining something on the screen. The atmosphere is collaborative with participants using laptops and notepads.
A group of people is engaged in a meeting around a conference table, with laptops open in front of them. They appear attentive and focused, with a modern office interior and large windows in the background.
A group of people is engaged in a meeting around a conference table, with laptops open in front of them. They appear attentive and focused, with a modern office interior and large windows in the background.
A large group of people standing in an auditorium. The room is well-lit with natural light streaming in from tall windows. The attendees appear engaged and are either looking down or focused on something in front of them. The seating consists of rows of beige chairs, and several individuals are wearing name tags.
A large group of people standing in an auditorium. The room is well-lit with natural light streaming in from tall windows. The attendees appear engaged and are either looking down or focused on something in front of them. The seating consists of rows of beige chairs, and several individuals are wearing name tags.
A room with several people seated in folding chairs, attentively facing a presentation area. The environment is professional, likely a seminar or workshop, with 'Product School' illuminated on a wall. Some attendees are taking notes, and a few people are standing, possibly facilitating the event.
A room with several people seated in folding chairs, attentively facing a presentation area. The environment is professional, likely a seminar or workshop, with 'Product School' illuminated on a wall. Some attendees are taking notes, and a few people are standing, possibly facilitating the event.